FAQ

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We dispatch all orders within 24 hrs on working days. Holidays and bank holidays might affect this time. When the order is shipped you receive a shipping confirmation e-mail. From when the order is shipped it should take 2-7 working days depending on where in the world you live. If it takes longer, please contact us and we’ll have a look at what might have happened.

An order confirmation e-mail is sent immediately after the order is placed. Check your inbox and junk mail, and add sales@thevintagegarments.com to your contact book for future purchases. If it is missing, chances are that your order did not go through correctly. Please contact us and we’ll sort it out!

Unfortunately we cannot add items to an existing order. Please place a new order with the extra items and contact us. We’ll be happy to waive shipping on this additional order if it was placed within 24 hrs of the original order.

The Promo code is entered in the checkout stage. Enter the code in the Promocode-field, the total amount of your order will be re-calculated and you will clearly see how much was deducted.

You have the right to cancel your purchase within a the your order in shipping stage. We need the returned goods in the same condition as you received them: unworn and with original labels still attached. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country, please contact your local customs office for further information.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country, please contact your local customs office for further information.

Absolutely! You can visit the website and go to the contact us page and you can also call on following number +91 99132 99358

We generally recommend these guidelines for garment care:

  • Wash on low heat 30 degree, cool wash
  • Wash garment turned inside out
  • Avoid washing t-shirts with items that have zips
  • Avoid drying in long periods of direct sunlight
  • Do not add bleach to the wash
  • Hang dry

The instructions above should help the garments last longer and avoid damage.

There is a size chart on each product page with garment measurements.

All prices are going to vary depending on what you choose. Check out our pricing page for more information.